December 29, 2024

Privacy Policy

  1. INTRODUCTION

1.1 Welcome to the Alpiner Kayak Club platform. Alpiner Kayak Club is seriously responsible based on applicable privacy laws ( “Privacy Laws” ) and is committed to respecting the rights and privacy concerns of all Users of our Alpiner Kayak Club Platform ( “Platform” ) (collectively we refer to the Platform and services which we provide as described on our Site as “Services”). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to manage, protect and process your personal data properly. This Privacy Policy ( “Privacy Policy” or “Policy” ) is designed to help you understand how we collect, use, disclose and/or process personal data that you have entrusted to us and/or that we have about you, both now and in the future, as well as to help you make the right decision before providing your personal data to us.

1.2 “Personal Data” or “personal data” means data, whether true or not, about individuals who can be identified from the data, or from other data and information that can or is likely to be accessed by an organization. Common examples of personal data can include name, identification number and contact information.

  1. WHEN WILL ALPINER KAYAK CLUB COLLECT PERSONAL DATA?

2.1 We will/may collect your personal data:

when you register and/or use our Services or Platform, or open an account with us.

when you fill in information while using our Services or Platform, submit any form, including, but not limited to, application forms or other forms related to our products and services, both online and in physical form;

when you enter into an agreement or provide documents or other information in connection with your interaction with us, or when you use our products and services;

when you interact with us, such as through telephone connections (which may be recorded), letters, faxes, face-to-face meetings, social media platforms and email, chat applications such as Whatsapp, including when you interact with our customer service agents;

when You use our electronic services, or interact with us through our applications or use services on our Platform. This includes, without limitation, through cookies that we may use when you interact with our application or website;

when you give permission on your device to share information with our application or Platform;

when you link your Alpiner Kayak Club account with your social media or other external accounts or use other social media features, in accordance with the provider’s policy;

when you make a transaction through our Services;

when you deliver criticism and suggestions or complaints to us;

when you register for a contest; or

when you send us your personal data for any reason.

The list above is not intended to be a complete list and only sets out some general examples of when your personal data may be collected.

  1. WHAT PERSONAL DATA WILL Alpiner Kayak Club COLLECT?

3.1 Personal data that may be collected by Alpiner Kayak Club includes but is not limited to:

name;

email address;

date of birth;

billing address;

bank account and payment information;

phone number;

gender;

information sent by or connected to the device(s) used to access our Services or Platform;

information about your network, including your contact list when you give consent/permission on your device, and the people and accounts that interact with you;

photos, including photos taken for the purpose of submitting proof of delivery electronically, or audio or video recordings;

government-issued identification or other information necessary for our due diligence, customer identification, identity verification, and/or fraud prevention purposes;

any other information about the User when the User registers to use our Service or Platform, and when the User uses the Service or Platform, as well as information related to how the User uses our Service or Platform;

information or data related to any party or individual who has not been registered on the Platform provided by the User when using the Service; and

all data about the content used by the User.

3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We have the right based on our discretion to require further documentation to verify the information you provide.

  1. OTHER DATA COLLECTION

4.1 Like most websites and mobile applications, your device sends information that may include data about you that can be recorded by web servers when you use our Platform. This usually includes without limitation, your device’s Internet Protocol (IP) address, computer/mobile device operating system, and browser type, mobile device type, mobile device characteristics, unique device identifier (UDID) or mobile equipment identifier (MEID) for mobile devices. you, the address of the referring site (if any), the pages you visit on our website and mobile application and the time of your visit, and sometimes “cookies” (which can be disabled using your browser preferences) to help the site remember your visits the last If you log in, this information is associated with your personal account. The information is also included in anonymous statistics to enable us to understand how visitors use our site.

4.2 Our mobile application can collect detailed location information from mobile devices using technology such as GPS, Wi-Fi, etc. We collect, use, access and/or process information for one or more purposes, including but not limited to, the location-based services you request or to deliver content to you based on your location or to allow you to share your location with other Users as part of the services on the application our mobile. For most mobile devices, you can withdraw the consent you give us to obtain this information on your location through your device settings. If you have any questions about how to deactivate your mobile device’s location service, please contact your mobile device’s service provider or device manufacturer.

  1. COOKIES

5.1 From time to time, we or our official service providers may use “cookies” or other features to enable us to collect or share information in relation to your use of the Service or Platform. These features help us improve our Platform and the Services we offer, or help us offer new services and features. “Cookie” is an identifier stored in your computer or mobile device that records data about your computer or device how and when the Service or Platform is used or visited, by how many people, and other activities on our Platform. We can link cookie information to personal data. Cookies are also linked to information about what items you have selected for purchase and the site pages you are viewing. This information is also used to track your shopping cart, to deliver specific content tailored to your interests, to perform data analysis and to monitor the use of our Services.